Frequently Asked Questions
New and seasoned RV & trailer owners alike come to us with questions about our Ottawa RV & trailer services. Below you’ll find answers to common questions about water systems, electrical, propane, fridge service, slide-outs, water heaters, and general RV & trailer repairs.
- Our water system service includes a full pressure test, inspection of lines and fittings, checking for leaks, and ensuring your fresh water, grey and black tank systems are running properly. We also verify that taps, toilet, shower and outside water connections are working as they should.
- At minimum, your RV water system should be inspected once a year, especially after winter storage. If you notice reduced water pressure, leaks, or strange smells, it’s a good idea to schedule a pressure test and inspection sooner.
- We inspect interior and exterior lights, outlets, breakers, fuses, and test your 12-volt and 110-volt systems to ensure everything is operating safely. We’ll look for any damaged wiring, loose connections, or components that may cause power issues or safety concerns.
- Yes. Flickering lights, dead batteries, or intermittent power are all signs that something is wrong in the electrical system. Our technicians can diagnose the cause—whether it’s a bad converter, faulty wiring, weak battery, or another issue—and recommend the right repair.
- In Ontario, RVs equipped with mounted propane tanks must be inspected and certified regularly to meet safety standards. Propane certification helps ensure there are no leaks or unsafe components. We recommend having your propane system inspected at least every 5 years or sooner if you suspect a problem.
- Our propane service includes a leak test, inspection of regulators, hoses and fittings, and testing propane appliances for proper operation. Once your system passes all checks, we provide the required TSSA certification tag for your RV or trailer.
- We service RV fridges running on propane and/or electricity. Our technicians can clean and service burner assemblies, check ventilation, diagnose cooling issues, and repair or replace faulty components so your fridge stays cold and reliable on the road or at the campsite.
- Yes. Weak cooling can be caused by burner problems, ventilation issues, low voltage, or worn components. It’s best to have it checked as soon as possible so we can diagnose the cause and prevent a complete fridge failure before your next trip.
- Slide-outs have moving metal parts and rubber seals that need proper lubrication to operate smoothly and seal tightly. Regular lubrication helps prevent squeaks, sticking, premature wear, and potential water intrusion due to damaged seals.
- For regular usage, we recommend slide-out lubrication at least once per season. If you camp frequently or notice noise, jerky movement, or seal issues, servicing it more often can help prevent costly repairs later on.
- We remove and clean key burner components, inspect for corrosion or buildup, reinstall and test the water heater for proper operation. This helps your hot water system run efficiently and reliably throughout the camping season.
- Absolutely. Inconsistent hot water can be caused by burner issues, thermostat problems, mineral buildup, or propane/electrical faults. Our technicians can diagnose the cause and perform the necessary maintenance or repairs to restore steady hot water.
- We handle a wide range of RV and trailer repairs including plumbing leaks, electrical issues, appliance repairs, brake adjustments, wheel bearing service, roof and seal repairs, and general wear-and-tear fixes to keep your unit safe and road-ready.
- Yes. Travel-Mor Trailer Sales is an authorized warranty RV service & trailer repair shop for many appliance manufacturers. We also assist with insurance estimates and repairs. Bring your warranty or insurance information and we’ll let you know what can be covered.
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Whether you need service, repairs, parts, or expert RV advice, our team is ready to assist. Contact us today and we’ll make sure you get the support you need for your next adventure.
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